Chatbots

Chatbots are artificial intelligence (AI) applications designed to simulate human conversation through text or voice interactions. They can be integrated into various platforms such as websites, messaging apps, and customer service systems to facilitate communication between users and automated systems. Chatbots can use pre-defined scripts or employ natural language processing (NLP) technologies to understand and respond to user queries, providing information, assistance, or performing tasks. They are commonly used for customer support, information retrieval, and engaging users in interactive experiences. Chatbots can range from simple rule-based systems that follow specific guidelines to more advanced AI-driven models capable of learning from interactions and improving over time.